Welcome!
ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The UC Merced Environmental Analytical Laboratory (EAL) is a university core facility supported by the Office of Research and Economic Development. The EAL's mandate is to provide researchers at UC Merced, and beyond, with access to laboratory instrumentation, analytical services, and technical expertise at affordable rates. The EAL has instrumentation designed to meet a wide range of analytical needs and is located in BSP 018 at the UC Merced main campus.
EAL Service:
Focusing on terminal analyses — EAL does not offer routine sample preparation services (e.g., drying, grinding, sieving, filtration, extraction); some ancillary lab tasks (e.g., standard and reagent preparation, sample dilution) can be performed by EAL staff at hourly labor rates. If lack of resources limits a client's ability to prepare samples for analysis, they may obtain permission to use certain EAL resources for free.
Potential users are encouraged to contact EAL staff as early as possible during project development to identify EAL instruments of interest and to ensure that sample collection, preservation, and preparation protocols are well-aligned with study objectives.
| Nathan Rabideaux | Core Director | 209-233-1728 | nathanrabideaux@ucmerced.edu | BSP Building; Room 073 |
| Hours | Location |
|
Monday - Friday 9:00AM - 5:00PM |
5200 North Lake Road Merced , CA 95343 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Nathan Rabideaux |
Core Director
|
209-233-1728
|
nathanrabideaux@ucmerced.edu
|
BSP Builiding; Room 073
|
